We ship from New York City using UPS, USPS and Fedex according to best rates. Orders in stock will ship within 2-7 days of ordering, after payment and delivery address are verified. Please indicate in a note on your order if you want signature required to deliver, we recommend this option for urban areas if possible.
Shipping times on all custom orders shipping dates vary, contact office@arielledepinto for an ETA. Tracking information will be included in a shipping confirmation e-mail. Please make sure you enter the correct address, we cannot redirect an order once it has shipped.
International shipments are subject to duties, taxes, and brokerage fees, not included in the price of shipping. These are the responsibility of the recipient. If you do not accept the package you will be charged the price of return shipping.
We are not responsible for any package lost or damaged while in transit. We reserve the right to refuse shipping of any order.